Refund policy
Return Policy
We gladly accept returns of new, unworn items within 14 days of the delivery date for a refund or exchange.
To initiate a return, please email us at contact@sayamise.com or reach out through our contact page.
Be sure to include your order number and a brief reason for the return so we can assist you as quickly as possible.
Please note:
Return shipping costs are the responsibility of the customer, unless the item arrived damaged or we made a mistake with your order.
You can always contact us for any return question at contact@sayamise.com.
Refunds Policy
Once we receive and inspect your returned item, we’ll notify you by email to confirm whether your refund has been approved.
If approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund to your account.
To help speed up the process, feel free to contact us at contact@sayamise.com with your return details.
Please note:
- Refunds are only issued for items returned in their original condition.
- If your order is marked as delivered, we typically cannot offer a refund, but we’re happy to discuss a replacement if needed.
- If it’s been more than 15 business days since your refund was approved and you haven’t received it, please reach out to us at contact@sayamise.com.